1. McLaughlin & Associates Lawyers commitment to privacy
Doan Group Holdings Pty Ltd T/A McLaughlin & Associates Layers ABN 80 666 906 869 (‘McLaughlin & Associates Lawyers’) its subsidiaries and affiliates in Australia are committed to managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act) and in accordance with other applicable privacy laws.
This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.
In this Privacy Policy, “we” and “us” refers to McLaughlin & Associates Lawyers and “you” refers to any individual about whom we collect personal information.
2. About McLaughlin & Associates Lawyers
McLaughlin & Associates Lawyers is a legal practice in the state of Queensland Australia.,
McLaughlin & Associates Lawyers offers a complete range of services, including commercial, litigation, property and wills & estates services, and such other service from time to time.
3. What information does McLaughlin & Associates Lawyers collect about you?
Clients and prospective clients
When you enquire about our services or when you become a client of McLaughlin & Associates Lawyers, a record is made which includes your personal information.
The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:
- your name, e-mail, residential and/or address and other contact details;
- information about your employer or an organisation who you represent;
- your professional details;
- any additional personal information you provide to us, or authorise us to collect, as part of your interaction with McLaughlin & Associates Lawyers; and
- any information we collect about you in connection with scopes of work outlined in a client services agreement, or collected in connection with assessing your legal requirements.
Prospective employees or applicants
We collect personal information when recruiting personnel, such as your name, contact details, qualifications and work history. Generally, we will collect this information directly from you.
We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number and superannuation information and other information necessary to conduct background checks to determine your suitability for certain positions (for example, positions which involve working with children).
Other individuals
McLaughlin & Associates Lawyers may collect personal information about other individuals who are not clients of McLaughlin & Associates Lawyers. This includes customers and members of the public who participate in events we are involved with; individual service providers and contractors to McLaughlin & Associates Lawyers; and other individuals who interact with McLaughlin & Associates Lawyers on a commercial basis. The kinds of personal information we collect will depend on the capacity in which you are dealing with McLaughlin & Associates Lawyers. Generally, it would include names and contact details.
If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.
You can always decline to give McLaughlin & Associates Lawyers any personal information we request, but given the nature and requirements of our industry, that may mean we cannot provide you with some or all of the services you have requested.
Visitors to our websites
The way in which we handle the personal information of visitors to our websites is discussed below.
4. How and why does McLaughlin & Associates Lawyers collect and use your personal information?
McLaughlin & Associates Lawyers collects personal information reasonably necessary to carry out our business, to assess and manage our clients’ needs (including prospective client), and provide legal services. We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you and/or third parties and managing client relationships.
The purposes for which McLaughlin & Associates Lawyers usually collects and uses personal information depends on the nature of your interaction with us, but may include:
- responding to requests for information and other general inquiries;
- undertaking legal services;
- managing, planning, advertising and administering programs, events, competitions and performances;
- informing you of our activities, events, facilities and services;
- recruitment processes (including for volunteers, internships and work experience); and
- responding to enquires and complaints.
McLaughlin & Associates Lawyers generally collects personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example:
- affiliated and related companies; and
- third-party suppliers and contractors who assist us to operate our business.
McLaughlin & Associates Lawyers also collects and uses personal information for market research purposes and to innovate our delivery of products and services.
5. How does McLaughlin & Associates Lawyers interact with you via the internet?
You may visit our website https://www.mclaughlinlawyers.com.au/ without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to McLaughlin & Associates Lawyers will be managed in accordance with this Privacy Policy.
McLaughlin & Associates Lawyers’s websites use cookies. A “cookie” is a small file stored on your computer’s browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites. You are not identifiable from such information.
McLaughlin & Associates Lawyers’s websites may contain links to third-party websites. McLaughlin & Associates Lawyers is not responsible for the content or privacy practices of websites that are linked to our website.
6. Can you deal with McLaughlin & Associates Lawyers anonymously?
Generally, it is not practicable for McLaughlin & Associates Lawyers to deal with individuals anonymously or pseudonymously on an ongoing basis. This is due to regulatory and professional obligatios we have as a law firm to identify parties.
7. How does McLaughlin & Associates Lawyers hold information
McLaughlin & Associates Lawyers stores information in paper-based files or other electronic record keeping methods in secure databases (including trusted third-party storage providers based in Australia and overseas).
Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our websites are encouraged to exercise care in sending personal information via the internet.
8. Does McLaughlin & Associates Lawyers use or disclose your personal information for direct marketing?
McLaughlin & Associates Lawyers may use or disclose your personal information for the purpose of informing you about our services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.
If you opt-out of receiving marketing material from us, McLaughlin & Associates Lawyers may still contact you in relation to its ongoing relationship with you.
9. How does McLaughlin & Associates Lawyers use and disclose personal information?
For clients
The purposes for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to deliver a service, we may disclose information about you to service providers where this is relevant to our services.
Disclosure to contractors and other service providers
McLaughlin & Associates Lawyers may disclose information to third parties we engage in order to provide our services, including contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance or development, printing, archiving, mail-outs, and market research.
Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.
Use and disclosure for administration and management
McLaughlin & Associates Lawyers will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:
- administering billing and payments and debt recovery;
- quality improvement activities;
- statistical analysis and reporting;
- training staff, contractors and other workers;
- risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);
- responding to enquiries and complaints regarding our services;
- obtaining advice from consultants and other professional advisers; and
- responding to subpoenas and other legal orders and obligations.
Other uses and disclosures
We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.
10. Does McLaughlin & Associates Lawyers disclose your personal information overseas?
McLaughlin & Associates Lawyers is an Australian-based organisation, but may work from time to time with clients, service providers, sponsors and commercial interests across the globe. It is possible that your personal information will be disclosed to overseas recipients if that is necessary to fulfil our services and obligations.
Your personal information may be stored on cloud servers located overseas by third party software platforms, but we have taken reasonable steps to ensure those third party providers are reputable and are accountable within Australia.
11. How can you access or seek correction of your personal information?
You are entitled to access your personal information held by McLaughlin & Associates Lawyers on request. To request access to your personal information please contact our privacy officer (Privacy Officer) using the contact details set out below.
We are generally unable to delete personal information due to regulatory and professional obligations to maintain records of our files for a minimum of seven (7) years after the matter has ended.
12. What should you do if you have a complaint about the handling of your personal information?
You may contact McLaughlin & Associates Lawyers at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.
13. How can you contact McLaughlin & Associates Lawyers?
The contact details for McLaughlin & Associates Lawyers are:
McLaughlin & Associates Lawyers Privacy Officer
Address: 18 Carol Avenue, Springwood Qld 4127
Email address:
Telephone number:
This Privacy Policy was last updated in October 2025.